How to configure AlertMonitor software monitoring for a custom app?
We have a proprietary medical records app that runs as a Windows service. I need AlertMonitor to verify it's installed and running, and repair it if it stops.
The app installs to C:\Program Files\MedRec\MedRecService.exe and registers as a service called "MedRecSvc".
What's the best verification method to use? Service check? Process check? Or something else?
For a Windows service, use the Service Check method. Set the service name to MedRecSvc, verification = "service is running", and repair action = "restart service." Works great for our LOB apps.
I'd add a secondary check too — use the Process Check to verify MedRecService.exe is actually consuming resources (not just registered). Sometimes a service shows "running" but the process is hung at 0% CPU.
Good call on the dual check. We do Service + HTTP health endpoint for our custom apps. If the app exposes any kind of status endpoint, that's the gold standard.
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