Operational Status: Deployable (Managed Delivery)

AlertMonitor

AI-powered monitoring that drives resolution, not just alerts.

AlertMonitor is a subscription-based, fully managed platform that monitors your environment, enriches every incident with AI, correlates recurring signals, and shows real impact — from endpoints and servers to cloud and network topology.

  • AI Incident Engine: validates, enriches, correlates, and re-evaluates incidents across occurrences to guide the fastest safe fix.
  • Global Smart Search: instant results across the entire system — open the match immediately (no page hunting).
  • Self-healing operations: scheduled software + security verification with automatic repair and re-testing.
  • Network Mapping & Impact View: real-time topology with port-level visibility, wireless roaming context, firewall/VPN presence, and “blast radius” awareness for faster resolution.
Consolidated alerting + incident memory
Website workflow monitoring + screenshots
Scheduled software verification + repair
Real-time network mapping + impact view
One Time Share secure delivery + self-destruction
Help desk identity + device linking

OPS INTELLIGENCE // INCIDENT CORRELATION

The AI Incident Engine

AlertMonitor treats issues as incidents with memory. Every occurrence is validated and enriched, correlated with other signals on the device, and re-assessed to determine what action actually resolves the problem.

Each new device issue is sent back to AI with the current incident context.

AI determines whether the new signal changes the resolution plan.

Output includes: what changed, what to do now, and a realistic time estimate.

Key differentiators

  • Validated and enriched like alerts — every occurrence is re-evaluated
  • Correlated across signals — not treated as isolated pings
  • Tracks occurrences beyond the first alert
  • Updates recommended action when new issues appear
  • Provides quick fix vs correct fix and expected time to resolve
1

Detect

2

Validate + enrich

3

Correlate + track occurrences

4

Recommend actions + ETA

When topology or dependency context changes, the engine re-prioritizes and updates the resolution plan.

Dependency Context — Severity Auto-Adjustment

SW-CORE-01DOWN
ERP-SVCDegraded
SQL-PROD-01Unreachable
42 endpointsImpacted

Dependency context updates severity and triage order automatically.

Global Smart Search that finds everything instantly

  • Live results across alerts, devices, tickets, contacts, automation, and pages/modules
  • Shows where each match lives (and why it matched)
  • Open the destination or open inline immediately — no navigating into pages
  • Search is your fastest path from "I heard something broke" to the exact device/incident/ticket
Learn more
Global Search
dns failure24 results
AllDevicesAlertsTickets
AlertDNS resolution timeout — DC-01
DeviceDC-01 (192.168.1.10)
TicketTKT-4021 — Users reporting DNS failures
IncidentINC-2847 — Correlated DNS issue

Website monitoring that behaves like a real user

  • Click-through workflows track timing between steps
  • Screenshots captured at failure points to show what broke
  • Tells you if it's slow, broken, or failing mid-workflow
Learn more
Website Monitor — Workflow Run
portal.client.com — Checkout Flow2 of 3 passed
Login1.2s
Search Products0.8s
Complete Checkout12.4s
SCREENSHOT CAPTURED AT FAILURE
checkout-timeout-screenshot.png

Network Mapping that shows dependencies and real-world impact

  • Real-time topology from cloud + network + endpoints in one interactive view
  • Switchport-level visibility using SNMP + LLDP/CDP-style discovery
  • Wireless roaming + RF health (SNR, utilization, client load) via Meraki integration
  • Firewall/VLAN/routing context + VPN presence — see paths, segmentation, and reachability
  • Dependency mapping: server-to-server/service dependencies so incidents are prioritized by true impact
Learn more
Network Map — Live Topology
FW-CORE-01
Meraki MX · Gateway
ONLINE
SW-CORE-0148 ports · 37 active
OK
AP-FLOOR3 · 41 clientsSNR 24dB
Switchport trace: Laptop → Gi1/0/12 → VLAN 100 → Uplink → FW-CORE-01

Software Monitoring that verifies and repairs on schedule

  • Train the app once → choose verification method → set frequency
  • Runs many times per day + overnight across selected or all devices
  • Ensures it's installed, confirms it's working, attempts repair, re-tests
Learn more
Software Verification — History
Cisco AnyConnect VPN ClientLast 24h
6:00 AMVerifiedInstalled + running
12:00 PMVerifiedService healthy
6:00 PMFailedService stopped
6:01 PMRepairedService restarted + re-tested
11:00 PMVerifiedOvernight check passed

Deploy backups fast — usable immediately

  • Rapid rollout to endpoints/servers
  • Backups start quickly and are usable by both end users and admins
  • Visibility and control stays centralized in AlertMonitor
Backup Deployment
Deploy Agent — Target Group
142
Endpoints targeted
138
Successfully deployed
Deployment batchBatch #47 — All Workstations
Status97% complete — 4 pending reboot
First backupRunning within 15 min of deploy

Secure sharing built into workflows (One Time Share)

  • One-click secure password delivery (including admin-to-admin)
  • Secure files and secrets with controlled expiration
  • Scheduled purge destroys encrypted records + encrypted files to prevent recovery
Learn more
One Time Share
Create Secure Share
Secret
••••••••••••••••
Expires
24 hours
Max views
1 view
Audit trail:Encrypted at rest · Destroyed after view · Scheduled purge active

Help desk that links the person to the device automatically

  • Tickets via SMS/email/webchat: identify user via known sources
  • Find likely username match, link to desktop device(s)
  • Next ticket: history + device context already attached (still checks for new devices)
Learn more
Help Desk — Ticket View
TKT-5103 — Can't access shared drive
ContactJane Smith (jsmith@client.com)
Matched userjsmith — 98% confidence
Linked deviceDESKTOP-JS-042
RECENT INCIDENTS ON DEVICE
INC-2851 — Network drive mapping failure (2h ago)
Outlook Add-in

Phishing? Outlook button — SOC-style analysis in ~8 seconds

  • User clicks "Phishing?" → email + headers sent for analysis
  • Enrichment: SMTP/IP details + domain history + reputation signals
  • Attachments analyzed to detect malicious behavior
  • Returns a clear 0–100 risk score + explanation + what to do next
  • Trains users over time by showing patterns (real from-address, compromised vendor tactics)
Learn more about Phishing?
Outlook
Phishing?
From: noreply@micros0ft-security.xyz
Subject: Urgent: Verify Your Account

Dear User, Your account will be suspended in 24 hours unless you verify...

AI Analysis Complete8.2s
92High Threat — Do Not Interact
Spoofed domain registered 2 days ago
Offshore relay — no SPF/DKIM
Tip: 80% of phishing is caught by checking the real "From" address
AWS Schedule — Group: Production
Stop22:00 CST
Start06:00 CST
Monitoring suspended during downtime window · Auto-resume on instance start

AWS scheduling for cost control and maintenance windows

  • Define AWS server groups
  • Schedule auto stop/start times
  • Automatically suspend monitoring during scheduled downtime
  • Resume monitoring when instances return
Learn about AWS scheduling

Threat intelligence and real-time response — powered by our SOC operations

AlertMonitor is tightly integrated with Security Arsenal's internal SOC operations and automation. We continuously track global security events and high-impact CVEs, assess exploitability, and determine urgency based on what's actively being exploited.

Daily intelligence brief delivered to clients each morning
Major events trigger immediate alerts
Identifies impacted endpoints in seconds by knowing software versions across systems
Prioritizes based on real-world risk (remote exploit / common attack paths like email clients and browsers)

This capability is delivered as part of Security Arsenal's managed operations — customers do not need to build or access SOC infrastructure to benefit from it.

Frequently Asked Questions

Is AlertMonitor self-hosted?

AlertMonitor is a subscription-based platform. Security Arsenal hosts and manages the infrastructure — you get a fully managed solution without provisioning servers or maintaining updates.

Can we manage multiple clients or locations?

Yes. AlertMonitor supports multi-tenant management with site-level grouping, per-client views, and role-based access so MSPs and multi-location enterprises can manage everything from one dashboard.

What does "AI enrichment" mean in practice?

Every alert is sent to AI with full device context. The AI validates the issue, correlates it with other signals on the same device, and returns an enriched incident — including what changed, what to do, and time estimates for a quick fix versus a correct fix.

What happens if automation can't fix it?

When self-healing automation cannot resolve an issue, the incident is escalated with full context, repair history, and AI recommendations so a technician can pick up exactly where automation left off.

How does One Time Share prevent recovery?

Shared secrets are encrypted at rest with a unique key. After viewing (or expiration), the encrypted record and any encrypted files are destroyed. A scheduled purge ensures nothing remains recoverable — even from backups.

How is Phishing? different from "report phishing" buttons?

Standard report buttons just forward the email to IT. Phishing? performs a full SOC-grade analysis in ~8 seconds — extracting headers, analyzing sender IP and domain history, detonating attachments, and returning a 0–100 risk score with a plain-English explanation that trains the user.

Can AWS scheduling suspend monitoring automatically?

Yes. When a scheduled stop time hits, AlertMonitor suspends monitoring for those instances so you don't get false-positive down alerts. Monitoring automatically resumes when the instances start back up.

Can AlertMonitor show blast radius for network and server dependencies?

Yes. Network mapping and dependency context show who and what is impacted when a core device or server has an issue. The AI Incident Engine uses this context to prioritize incidents by real business impact — not just device status.

Does AlertMonitor support wireless health metrics like SNR and channel utilization?

Yes. AlertMonitor surfaces Meraki wireless health data including SNR (signal-to-noise ratio), channel utilization, and client counts per AP and band. These are the same RF health primitives that explain real user experience issues.

See AlertMonitor in action

We'll walk through the incident engine, network mapping, smart search, and self-healing automation live — tailored to your environment.