AlertMonitor Feature

AI Incident Engine

Incidents with memory. Every occurrence is validated, enriched, correlated with other signals, and re-assessed to determine the fastest safe resolution.

How it works

Detect

Monitors fire an alert — the engine opens or updates an incident.

Validate + enrich

AI receives full device context and validates the signal.

Correlate + track

New signals are correlated with existing incident data across the device.

Recommend + ETA

Outputs a quick fix vs correct fix with realistic time-to-resolve.

Key differentiators

  • Validated and enriched — every occurrence is re-evaluated
  • Correlated across signals, not treated as isolated pings
  • Tracks occurrences beyond the first alert
  • Updates recommended action when new issues appear
  • Quick fix vs correct fix with expected time to resolve
Incident View
INC-2847 · Correlated Incident3 occurrences
Validated & enriched
AI re-assessment: resolution plan updated
Quick fix: 12 min · Correct fix: 45 min
AI Guidance: New occurrence changes resolution — DNS cache corruption confirmed across 3 endpoints. Recommended: flush + group policy push (quick fix). Correct fix: update DNS forwarder config.

Correlation uses topology and dependency context when prioritizing incidents.

Inputs it considers: occurrence history, topology and dependency context, recent automation attempts, device health telemetry, and prior resolution outcomes — so each re-assessment is informed by everything that has happened, not just the latest alert.