Incident Response Services
Ransomware. Business email compromise. Unauthorized access. Data exfiltration. When an incident hits, immediate, coordinated response is what limits damage.
Call us now: +1-972-999-9900
When to Call Us
If you're seeing any of these, stop and call immediately.
Ransomware
Files encrypted. Ransom note on screen. Services down. Call now — not later.
Data Exfiltration
Unusual outbound transfers, cloud storage access, or large email attachments you didn't send.
BEC / Email Fraud
Unauthorized wire transfers, supplier invoice fraud, or executive email account takeover.
Suspicious Access
Accounts logging in at odd hours, new admin accounts, lateral movement between systems.
What We Do During an Incident
We lead containment, investigation, and recovery coordination — working alongside your IT team, MSSPs, cloud providers, insurance, and legal counsel.
- Containment: Isolate affected systems to stop lateral movement and limit damage scope.
- Forensic Analysis: Establish timelines, identify initial access vectors, document attacker actions.
- Eradication: Remove malicious footholds — backdoors, persistence mechanisms, exfil tooling.
- Recovery Guidance: Structured path back to operations with prioritized remediation steps.
- Reporting: Post-incident report suitable for insurance, breach notification, and board communication.
Have an active incident?
Don't wait. Every hour allows attackers more time to establish persistence, expand access, or exfiltrate more data.
Call +1-972-999-9900Submit an Emergency RequestRetainer clients get priority response SLAs. Learn about retainers →
Powered by AlertMonitor
AlertMonitor is the AI-powered platform behind our SOC and MDR operations — validating, enriching, and correlating every alert so your team acts on intelligence, not noise.
- Full incident timeline with correlated signals
- AI guidance at every step of containment and recovery
- Network mapping shows blast radius and impacted systems
- Preserves forensic evidence with tamper-evident logging
Correlated 4 signals on DC-01 → identified DNS cache corruption → remediation pushed
Frequently Asked Questions
Prepare Before an Incident Happens
An IR retainer gives you guaranteed response SLAs and pre-approved access to your environment — so when something happens, we can move immediately.