Incident Response Retainer (Rapid Ransomware Response)
Don't wait until you're mid-breach to find a response team. A retainer means we're pre-approved, pre-briefed on your environment, and bound by SLAs — so we move immediately when it matters.
What's Included in the Retainer
A retainer is more than a contractual response SLA — it's a readiness program.
Guaranteed SLA
Pre-agreed response time. No scrambling for a vendor when you're under attack.
Pre-Approved Access
Access agreements signed ahead of time. We can engage immediately — no legal review delay during the incident.
Readiness Assessment
Upfront review of your logging, detection, backup, and access controls. Gaps identified before you're breached.
Expert Responders
Dedicated analysts who already know your environment from the readiness phase. No cold-start investigation.
Readiness Checklist
We'll review these with you during onboarding and help you close gaps. Being prepared limits damage significantly if a breach occurs.
- Multi-factor authentication deployed across all privileged accounts
- EDR/AV deployed and actively monitored on all endpoints
- Logging enabled for Active Directory, email, firewall, and cloud
- Backup systems tested and stored offline (3-2-1 rule)
- Incident response contact list ready and accessible offline
- Asset inventory up to date (you can't protect what you can't see)
- Patch cadence in place for endpoints and public-facing systems
- Cyber insurance policy reviewed and coverage understood
Response Workflow
You call. We activate. Pre-approved access means no paperwork delays.
Identify affected systems, active threats, and containment priority.
Isolate compromised systems, lock affected accounts, block exfil paths.
Forensic analysis — timeline, initial access vector, attacker activity map.
Remove persistence, clean systems, guide recovery path.
Full documentation for insurance, legal, breach notification, and board.
Powered by AlertMonitor
AlertMonitor is the AI-powered platform behind our SOC and MDR operations — validating, enriching, and correlating every alert so your team acts on intelligence, not noise.
- Full incident timeline with correlated signals
- AI guidance at every step of containment and recovery
- Network mapping shows blast radius and impacted systems
- Preserves forensic evidence with tamper-evident logging
Correlated 4 signals on DC-01 → identified DNS cache corruption → remediation pushed
Frequently Asked Questions
Don't Wait Until You're Under Attack
A retainer is the most cost-effective IR investment you can make. The time to set one up is now — not during a ransomware event at 2am.