thegentlemenRansomware VictimProfessional Services

ServiceMaster of Ottawa

svmottawa.ca ServiceMaster of Ottawa Canadian property restoration and commercial cleaning company (legal entity 1351120 Ontario Inc.), a ServiceMaster franchise since 1969 — owned since 2006 by John Cooke. HQ at 180 Wescar Lane, Ottawa (Carp/Richmond), ~140 staff, 24/7/365 emergency service across the National Capital Region. Core: water/fire/mold remediation, asbestos removal, reconstruction, odor control, janitorial — backed by IICRC techs, HCRA license B62544, Tarion, WSIB+liability, Restore 365/Xactimate. Record: 40,000+ customers served; Cooke won ServiceMaster's "Brand Ambassador of the Year" 2026, "Mid-Market Business of the Year" (Ottawa Chamber, 2008). Reputation mixed (3.8–4.3/5, 313+ reviews) — excellent on small jobs and named techs (Ryan Potestio, Jeff Jerome)

Incident Details

Threat Group
thegentlemen
Victim / Organization
ServiceMaster of Ottawa
Website / Domain
svmottawa.ca
Industry Sector
Professional Services
Country / Region
🇨🇦 CA
Date Discovered
Friday, October 16, 2026

What This Listing Means

Posting on thegentlemen's ransomware leak site typically signals that the threat actor claims to have:

  • ▸Gained unauthorized access to the organization's network via phishing, exposed credentials, or an unpatched vulnerability
  • ▸Exfiltrated sensitive data — potentially including financial records, PII, customer data, or trade secrets
  • ▸Deployed ransomware to encrypt systems and disrupt operations
  • ▸Issued a ransom demand with a deadline to publish all stolen data publicly if unpaid

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